Frequently Asked Questions (FAQs)
11. My order didn't arrive in the best condition/I received the wrong items/my order is incomplete. Whom do I contact?
12. My item was lost or damaged during delivery. Can the Foundation or the Partner Vendor do something about this?
Please understand that we don't entertain cancellation of paid orders. No refunds shall be entertained on the basis of cancellation of paid orders for any reason.
No, local shipping is paid separately by the customer when the items are delivered to you. The shipping will depend on the courier you choose during check-out and the size of your order. For more information, please check our Shipping Rates & Schedules.
Yes, we accept credit card payments.
1. At check-out, choose "PayPal" as your payment method. A new window will open.
2. In the new window, choose the option "Pay with Debit or Credit Card" at the bottom. You will not be asked again about PayPal.
3. Lastly, input your credit card information and supply your billing/shipping address.
For assistance for credit card payments, please contact us directly through the following channels:
0930 982 97 66
Open Mondays to Fridays, 9:00am - 5:00pm
Shipping Date is when your order is picked up by the courier for delivery. Delivery Date is when you receive your order from the courier.
Please see Shipping Rates & Schedules.
Due to anti-Covid measures currently being employed in the Foundation office, we won't be able to accommodate walk-in purchases until further notice. All purchases must be coursed through our online shop here or on Facebook.
A selection of our items are currently available and on-hand at the GAVDE Ecclesiastical Articles online shop (Shopee).
- Disenyo Lorenzo Interiors items: Disenyo Lorenzo Interiors
- Heritage Prints by Gio Abcede: Gio Abcede
You may refer to the Maintenance Guidelines by Machuca Tile. Download: LINK.
In time for the Christmas season, we have bulk order options for some items in the Baste at Home Collection. Please check them out in the Baste at Home Collection Page.
Within five banking (5) days, upon receiving the item/s, you need to directly contact the partner vendor who shipped out your order:
Disenyo Lorenzo Interiors
0917 544 02 28
Heritage Prints by Gio Abcede
0917 810 45 42
We're sorry this happened, but the Foundation and the Vendors are not responsible for loss, destruction, or damage of the items, for any reason, which occur while the goods are in transit.