Frequently Asked Questions (FAQs)
1. Can I pay through credit card?
Yes, we accept credit card payments.
1. At check-out, choose "PayPal" as your payment method. A new window will open.
2. In the new window, choose the option "Pay with Debit or Credit Card" at the bottom. You will not be asked again about PayPal.
3. Lastly, input your credit card information and supply your billing/shipping address.
For assistance for credit card payments, please contact us directly through the following channels:
0930 982 97 66
Open Mondays to Fridays, 9:00am - 5:00pm
2. Can I buy from the Foundation office?
Due to anti-Covid measures currently being employed in the Foundation office, we won't be able to accommodate walk-in purchases until further notice. All purchases must be coursed through our online shop here or on Facebook.
3. Can I purchase bulk orders?
Yes, you may! Bulk orders are for orders of 10 pcs or more of the same product. Kindly email us at firstname.lastname@example.org with the following information:
Name of Product(s) and Quantity per Product:
4. How long will it take for me to receive my items?
We are doing our best to make sure all orders arrive safely and within a timely manner.
Please be advised of the following:
5. What delivery services do you offer?
All items will come directly from our supplier to your door to minimise the number of hands that will handle your orders. This is also one of our precautions at the moment.
A. Courier Pick-up
You can schedule your delivery after our Help Desk advises that your order is ready for pick-up. Please see previous question for more information. Courier pick-ups are open on the assigned dates only between the hours of 2:00PM and 5:00PM.
10 Mahogany St.
Nangka, Marikina City
B. LBC Delivery
This option is available for customers within the Philippines only.
All customers who avail of the LBC Delivery option will be gifted one (1) FREE necklace of historic San Sebastian Basilica. Click here for preview: LINK
LBC Delivery Fees:
(Inclusive of handling fee and San Sebastian Basilica necklace)
Luzon (approximately 1-2 weeks): PhP 300
Visayas (approximately 2-3 weeks): PhP 320
Mindanao (approximately 3-4 weeks): PhP 350
6. I'm from Metro Manila, can I opt for the LBC Delivery - Luzon option instead of the Courier Pick-Up option?
Yes, you may!